End-to-end service . . . and beyond

Our student loan experts have knowledge that spans loan origination, servicing, default aversion, and defaulted debt collection. i3 Group’s leadership team has worked for and with colleges and universities, servicers/TIVAS, Guaranty Agencies, and the U.S. Department of Education for most of their careers. From skip tracing and student outreach services to private education loan servicing and defaulted collections, our business process outsourcing (BPO) knowledge base encompasses the entire loan lifecycle.

We know the causes and consequences of delinquency and are best positioned to provide schools with the data and outreach services needed to preempt default. Whether you outsource your default aversion program or perform it in-house, i3 will help your school:


  • Forecast future financial and delinquency trends in your student population
  • Determine the intensity and type of outreach needed to assist each student
  • Use the right data to target services to the right student at the right time


Our services help you meet and exceed compliance, data, and relationship management goals.


Regulatory Compliance

Actionable Data

Relationship Management

CDR Forecasting


Scorecard Development


CFPB Compliance



NSLDS & TIVAS Reconciliation


Public and Proprietary Data Sources


Student Behavior Analyis & Modeling

Default Prevention Counselors




Social Media Engagement


Dedicated Contact Center