Infrastructure

With fully-redundant and geographically separated data centers and multiple, high-capacity, domestic contact centers, i3 Group boasts a 99.99% uptime percentage—that means we’re always there for our schools and their students. 

 

i3 operates from one of the most sophisticated and secure infrastructures in the student finance sector. Our infrastructure is designed to handle a large volume of referrals in a highly secure environment. In a world of “fraud without borders” and sophisticated hacking tools, we have built a total enterprise systems package capable of managing a varied set of public and private sector portfolios without sacrificing performance or security. Our infrastructure design is based on, and continues to be guided by, the following concepts:

 

  • System Performance
  • Data Confidentiality
  • Data Availability
  • Data Integrity
  • Environmental Consciousness