Contact Options for Students and Borrowers
Your i3 loan counselor may be reached via the toll-free telephone number below. Watching your cell phone minutes? Try our live web chat, a free service available on our secure iontuition™ portal.
i3 Group, LLC
PO Box 681265
Schaumburg, IL 60194
Hours of Operation - live chat and telephone hours
Monday-Thursday: 8:00 a.m.- 8:00 p.m. Central
Friday: 8:00 a.m.- 5:00 p.m. Central
i3 is here to serve student borrowers and the higher education community as a whole. Please take a moment and share your thoughts regarding our services. Whether you would like to thank our team of loan counselors or offer some constructive criticism, we welcome your comments.
NOTE: This page is for general feedback only. If you have a specific question regarding your student loan, please contact your i3 loan counselor at 1-866-296-7955.